SHIPPING & DELIVERY
We are proud to offer free worldwide shipping!
How long does shipping take?
Shipping usually takes 2-4 weeks. In cases of high demand shipping time can increase. Also, COVID-19 situation impacts shipping, please understand, such a factor is not in our control.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information.
Please read the full Shipping and Delivery page for more info
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
You can request a refund if:
- If you did not receive the product within the guaranteed time (60 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If the product arrived damaged.
- If you do not want the product you have received (but you must return the item at your expense and the item must be unused)
Please read the full Refunds & Returns Policy page for more info
Well received in time, beautiful, thank you. Of
runes seemed more like puzzle pieces
They're nice. A little flimsy but the packaging and the product looks really nice for gift.
Excellent. Fully corresponds to the description, as in the store's photo. Delivery молниеносная: 11.11.2020 ordered, and 17.11.2020 has already received. Thank you very much. I recommend both the goods and the seller.
All perfect are very nice wooden with your box and embossed bag
I received the parcel, everything is fine, thank you very much to the store, I recommend!
oh wow, it came in less then two weeks !!! super excited, amazing product !!!! definitelly recomend :)
looks hand crafted nice and smells like woodchips
The product came a little soon I like thank you very much
As in the photo, good product I recommend.
very nice
Is OK. Fast delivery. Recommend.
Very cool
good
The product came in a broken box. But more importantly, I paid more for it to come from France (I live in Belgium) and it still arrived after the other things I had ordered from China. the product in itself seems fine but smells really strongly of paint.
Bom